Passive Aggressive
or Assertive
1. Someone cuts in front of you in line at the bank and you yell at them.
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2. You purchase an item from a salesperson for something you didn't really want.
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3. The class is discussing a topic that you know a lot about, but you are too shy to speak up.
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4. You are angry at your co-worker and swear at them.
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5. You get into physical fights with people when you are angry with them.
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6. You are able to ask friends for favors when you need their help.
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7. When you discover something you bought is defective, you return it to the store for a refund.
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8. You are able to refuse unreasonable requests made by friends.
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9. At meal time you control the conversation.
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10. You have difficulty accepting compliments from people.
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School to Work- Unit 5 Communication Skills
Paula Bliss